Careers

At Securewest, we are passionate about our people and our industry. We offer a wide range of career opportunities covering operations, management, consultancy and support functions. We employ talented people with a positive ‘can do’ attitude, who have good communications skills and deliver a high-quality service to our diverse range of clients.

Current Vacancies

Apply today and start safeguarding people, assets and reputation from harm around the globe.

Role Title: Global Response Operator

Location: Plymouth, UK

Shift: 12 hours, 4 days on 4 days off to include nights

Job Type: Full-time, Permanent

Salary: 23,500 rising to £25,000 after 3 months

Position Overview

Securewest is seeking a Global Response Operator to provide first line support and emergency response to our Travel Risk and Maritime clients in accordance with pre-defined protocols and operational procedures. The role is desk-based utilising our risk management platform to monitor the position of vessels, assets and personnel and identify any emerging risks. The successful Global Response Operator will work within our small team based in Plymouth and report to the Global Response Centre Manager.

The responsibilities for this position include but are not limited to:

Incident response and management
Emergency alerting and update of global emerging risks
Monitoring of global risk management platform
Log creation and updates
Monitor and manage a multi-functional computer platform
Advise and react to incidents dependent on type
Answer and log calls via VOIP system
Document management
Issue and management of detailed documentation
Update Travel Management Plans
Monitoring and respond to maritime alerts from vessels across the globe (SSAS)
Adhering to strict protocols in association to these maritime alerts

Essential Skills:

An exceptional communicator both verbally (telephone manner) and written
Comprehensive IT skills covering the Microsoft Office Suite especially Excel
Organised with strong administration skills
Ability to work under pressure and good decision-making skills
Enthusiastic and able to learn new things quickly
Flexible work approach: working predominantly on a shift pattern 12 hours, 4 days on 4 days off to include nights

Desirable (however, full training will be provided for the right person):

Previous experience in a control room or emergency response environment

To Apply

If your qualifications and experience match our requirements, email a covering letter and CV to r ecruitm ent@securewest.com

Role Title: Freelance Intelligence Analysts

Location: Remote

Position Overview

Securewest is seeking freelance Intelligence Analysts to register their interest in providing bespoke threat and risk intelligence reports on an ad hoc basis.

Previous experience in an intelligence role
Knowledge of global politics, economics, and culture
In-depth understanding of current and international affairs
Exceptional written communications skills with a keen attention to detail
Comprehensive IT skills
Ability to work under pressure
Military or defence intelligence background

To register your interest

If your qualifications and experience match our requirements, email a covering letter (stating your regions of expertise and relevant experience) and CV to: r ecruitment@securewest.com

Why join Securewest?

Make a real difference

Join an expanding, international business

Excellent promotional opportunities as the business grows

Inclusive environment

Competitive salaries and benefits

Get in touch

Find out how we can safeguard your people, assets and reputation from harm.