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Designed to support organisations with a limited in-house security function or a partial out-of-hours capability, our managed travel security service delivers 24/7 proactive assistance and bespoke advice for those with a responsibility for the security and safety of their travelling employees. By extension, we can enhance your ability to prepare and safeguard your travelling employees and to respond when the need arises.

Staffed 24/7 by our team of security professionals in the Securewest Global Response Centre, our managed travel security services augment your existing security team, safeguarding your travellers and supporting those responsible for their safety. This ensures timely and well-informed decision making and a coordinated response capability to potential security events worldwide.

It is a fully customisable enhancement to our core SPHERE services, offering the following additional features:

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Customised Response Plans

Tailored operations protocols specific to your organisation and requirements.

Travel Risk Review

Upon you taking up the service a member of our specialist security team will review your travel risk exposure and conduct a gap analysis on your existing procedures, making recommendations for improvement if necessary.

Travel Security Policy Review

As a part of your Travel Risk Review, we will check your travel security policy and make relevant recommendations for improvement. If you do not have a policy specific to travel security, we can write a bespoke policy to suit your organisation’s unique requirements.

Pre-Travel Security Advice and Risk Assessments

If required, we can provide tailored destination risk assessments, verbal travel security briefings, review itineraries and make recommendations with regard to hotels and ground transportation, meet-and-greet services and, if deemed necessary make referrals to our pre-vetted ground security partners.

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Active Monitoring

Our 24/7 Global Response Centre can provide further reassurance for at risk travellers, lone workers or staff travelling to high-risk destinations. Using the ‘Monitor Me’ function on our SPHERE application, the service involves establishing an emergency response procedure in the event that travellers fail to meet pre-determined check-ins.

Proactive Out of Hours Support

24/7 positive contact through a phone call to notify you should a critical incident in a country of specific interest to your organisation occur.

Global Security Forecast

Our managed travel security service clients will receive weekly analytical forecasts on global events that may impact their organisation and travellers.

Customised Email Alerts

Daily email summary of significant events or be alerted only when specific information has been updated, for example changes to country risk ratings, evacuation status or significant changes in a specific country or region.

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24/7 Response

Our Global Response Centre is only a call away for travellers in need of assistance or support, underpinned by our in-country ground partners.

Crisis Support

We can provide your crisis management team with proactive activation and professional support and advice should the need arise. We can hold your emergency response, crisis activation and evacuation plans in our Global Response Centre for ease of access during a crisis.

Evacuation Support

In the event of a country evacuation, we will provide the necessary support to your crisis management team, and if necessary, full liaison with your insurers to enable the safe evacuation of your staff from the country in crisis.

What next – contact us

Please get in touch for further information and to discuss your requirements.

Telephone +44 (0)1548 856001

Email sales@securewest.com