Sectors

Charity, NGO & Medical Travel Risk Management

Charities, NGOs and medical teams often operate in remote, high-risk environments where instability, poor infrastructure, and targeted threats and terrorism can put personnel at risk. Whether working in regions of conflict or natural disaster, organisations must balance their mission with the duty of care they owe to employees, volunteers, and local staff alike.

With over 30 years of experience, Securewest provides NGO risk management and medical and travel security services that enable humanitarian organisations to work safely, reliably, and effectively in challenging environments.

Operational Challenges in Humanitarian and Medical Missions

Working in complex and unpredictable environments presents unique risks. For NGOs, charities, and medical organisations, challenges often include:

  • Limited infrastructure and healthcare access in underdeveloped or post-disaster regions
  • Civil unrest, petty crime, and political instability impacting operations
  • Targeted threats due to the visibility or nature of the mission
  • Duty of care gaps between expatriate staff, volunteers, and local teams
  • Emergency response limitations in remote or volatile areas

Whether supporting an NGO in conflict zones such as Gaza or Syria, a medical mission in Sub-Saharan Africa, or a charity responding to post-disaster recovery and disease outbreaks, Securewest delivers trusted protection, guidance, and reassurance.

Bespoke Travel Security Solutions

Our travel security services are tailored to the specific needs of our clients, combining our world-leading SPHERE travel risk management software with our 24/7 Global Response Centre.

Risk Management & Planning

  • Travel Risk Management Consultancy
  • NGO Risk Assessment & Regional Threat Analysis
  • Gap Analysis of Policies and Processes
  • Policy and Process Review

Proactive Safeguarding & Training

  • Pre-deployment and Pre-travel Training & Briefings
  • In-country Security & Journey Management Services
  • Tracking and Active Monitoring
  • 24/7 Global Alerts

Crisis Response & Technology

  • SPHERE Travel Risk Management Platform
  • 24/7 Global Response Centre
  • Tailored Medical and Travel Security Services, including evacuation planning

For more information, view our Travel Risk and Security and Personal Safety services.

Why Clients Choose Securewest

Bespoke solutions tailored to mission type and operational region

Developed in line with global best practices and humanitarian standards

Supports duty of care for expatriate, volunteer, and local staff

30+ years of experience in NGO risk management and medical travel security

What sets Securewest apart is our proven experience, the strength of our technology, the quality and training of our personnel, and direct access to our intelligence and response teams. This combination ensures a highly tailored, responsive service that meets the complex demands of volatile environments.

What our clients say…

My organisation greatly benefited from the support of Securewest during a potentially hazardous deployment of several staff to Nigeria. The pre-planning and risk assessment were excellent, and once in-country the contribution of the local service provider, especially a dedicated driver and vehicle, ensured a safe and successful outcome.

Campaigns Director
NGO

Travel Security Case Studies

These case studies highlight how Securewest supports NGOs, charities, and medical teams through real-world operations, from proactive monitoring to crisis response and safe evacuations.

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Emergency Evacuation of NGO Students in Peru

Female walking across the beach

Medical Evacuation Support During the Israel-Gaza Conflict

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Find out how we can safeguard your people, assets and reputation from harm.

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